Terms and Conditions

Effective Date: December 27, 2025

Terms and Conditions

Last Updated: December 27, 2025

Welcome to PANCEonFire.com ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and educational content. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using PANCEonFire.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Medical Advice Disclaimer

IMPORTANT: Content provided by PANCE on Fire is for educational purposes only and does not constitute medical advice, diagnosis, or treatment. This content does not establish a doctor-patient relationship.

Our educational materials are designed to help prepare for the Physician Assistant National Certifying Examination (PANCE) and are not intended to replace professional medical judgment, diagnosis, or treatment. Always seek the advice of qualified health providers with any questions you may have regarding a medical condition.

3. NCCPA Non-Affiliation

PANCE on Fire is not affiliated with, endorsed by, or connected to the National Commission on Certification of Physician Assistants (NCCPA).

PANCE® is a registered trademark of the National Commission on Certification of Physician Assistants. We are an independent educational platform and have no official relationship with the NCCPA.

4. Accuracy Disclosure

While we strive for accuracy, medical guidelines and best practices evolve. Users are responsible for verifying all information with the latest clinical guidelines from authoritative sources such as:

  • American Academy of Physician Assistants (AAPA)
  • Centers for Disease Control and Prevention (CDC)
  • Current medical literature and peer-reviewed sources
  • Official NCCPA examination content outlines

We do not guarantee the accuracy, completeness, or timeliness of any information on our platform.

5. User Accounts and Registration

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

6. Subscription and Payment Terms

If you purchase a subscription:

  • Subscriptions are billed according to the plan you select
  • All fees are non-refundable except as required by law
  • We offer a 15-day digital refund policy for new subscriptions
  • You may cancel your subscription at any time
  • Cancellation does not entitle you to a refund for the current billing period

7. Refund Policy

We offer a 15-day digital refund policy for new subscriptions. To request a refund:

  • Contact us within 15 days of your initial purchase
  • Refunds will be processed to the original payment method
  • Refunds may take 5-10 business days to appear
  • No questions asked - full refund within 15 days of purchase

8. Intellectual Property

All content on PANCEonFire.com, including but not limited to text, graphics, logos, images, software, and educational materials, is the property of PANCE on Fire or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content without our express written permission.

9. User Conduct

You agree not to:

  • Use our services for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Share your account credentials with others
  • Use automated systems to access our content
  • Reverse engineer or attempt to extract our question bank algorithms

10. Testimonials and Results

Any testimonials or success stories on our platform reflect individual experiences and results may vary. We do not guarantee that you will pass the PANCE examination or achieve any specific results.

Claims such as "Designed to help you pass" or "Trusted by thousands of students" are marketing statements and do not constitute guarantees of success.

11. Limitation of Liability

To the maximum extent permitted by law, PANCE on Fire shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

12. Indemnification

You agree to indemnify and hold harmless PANCE on Fire, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our services or violation of these Terms.

13. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

16. Contact Information

If you have questions about these Terms, please contact us through our website contact form or at the email address provided in our footer.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PANCE on Fire regarding your use of our services.

By using PANCEonFire.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.